Refunds

When you cancel an order for Goods and you have returned an item to us and we have examined the item, we will notify you of your refund via e-mail within a reasonable period of time.

Orders for Goods cancelled by you within the seven-day cooling-off period as set out in the "Cancellation" section will be refunded in full, excluding the cost of sending the item to you.  However, you will be responsible for the cost of returning the item to us.

Refunds to be made to you to with regards to the conditions set out in the sixth paragraph of the "Warranties and Liabilities" section due to a defect in the Goods or as a result of our default will be made in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.  We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective Goods.